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Customer Feedback

"The party was today and was very successful - the girls had a blast, and the animals were really nice quality. I have to mention to you, even thought the brown/white dog I ordered from the other company was exactly the same one that you carry, the stuffing they use was not as nice and was in a zip-lock bag - not anywhere as nice as your presentation. . . Thanks again for everything. Your follow through and communication was great. I will definitely recommend your site and will use you again.
-K.M.

"I wanted to let you know that I received the t-shirts Saturday morning, just in time for the party, and I really appreciate all of your wonderful customer service.  Some internet companies might have just apologized and washed their hands of the error, but I know that you went to great expense and trouble to make good on my order and to make two little girls very happy.

I have to say that I was delightfully surprised by the high quality of the animals, the evident care with which you packed the box, and your overall customer service--and I know that my requests were not easy to fulfill!  Your last-minute turnaround time and high responsiveness was very much appreciated, and I received many compliments and comments by the other parents at what a fun party it was, how cute the animals were, and what a good idea the theme was overall.  The best part was seeing the delight on all the children's faces, especially the birthday girl.  Thank you so much for making our party so fun, easy, and affordable.  I will definitely recommend your company to other parents, and have already given you the credit to all who asked on Saturday."
-J.C.

"We received the lions and they are absolutely perfect!!! Everything about them is great...the lions, the uniforms, the pom poms and even the t-shirt turned out great. We have 20 cheerleaders that are getting ready to compete in the State High School Cheerleading Competition and this will be a gift for them and they are going to absolutely love them.

Thank you so much for all your assistance in placing our order. You prompt response to all my questions, your professionalism and follow through have been outstanding!

You are great!! Thank you again!!!"

-L.O.

"The order arrived in plenty of time and I could not have been more pleased. The girls had a wonderful time and I had them also color and paint canvas totes for their animals to take them home in. The quality of the product was exceptional. Thank you so much for all of your help and wonderful line of communication. Again great product. I will highly recommend."
 
-B.H.
 
"The Fill-a-Friend was a big hit! You sent the kits on a Saturday and I got them on Monday. The kids loved making their animals and all the moms thought it was the cutest thing and said their kids have been sleeping  with their animals since the party. Some asked if they could copy the idea for their parties! We did a whole jungle theme for my daughters party and the Fill-a-Friend was just the right touch for a great, memorable party! Thanks very much...I have three kids so you probably haven't heard the last of me!"
-C.D.

"The animals arrived in excellent condition and the kids loved it. Thanks for your time and attention, it couldn't have gone any better. We'd be happy to recommend you to other parents."
-T.S.

"The animals were a HIT with all of the kids, especially the boys.  They slept with them all night and played with them all day.  The products were great quality and really soft!  I ordered some poor quality skins last year and to be honest I was hesitant to order these. They ones [I ordered from someone else] last year smelled really bad and had to be laundered several times to get the chemical smell out.  I also had to stitch everyone shut...this was a pleasure with the Velcro and zippers!  Thanks again!"
-M.F.

"The boxes arrived bright and early this morning, and everything inside far exceeded our expectations.  The dogs themselves were adorable, and so soft!!!  And I had no idea that the stuffing would be packaged so nicely.  I was imagining just a big plastic bag of fluff - certainly not such a lovely, party-ready presentation.

Anyway. . . thank you very, very much for all your help.  If I had to rate your company, I would give both the service and the product the highest possible marks!

You've made Lucy a very happy, very excited birthday girl!"
-J.W.

"The party was a great success. . . it was a wonderful, wonderful night.  Thank you!"
-M.T
.

"Thank you so much!  The party was Saturday and the black labs were a huge hit!!  We decorated the shirts . . . and made beaded collars.  the girls had a wonderful time.  I will be sure to pass on your name to everyone I know.  thanks again - especially for working with me on the black labs even though the regular ones were out of stock.  These were fabulous -- and just what Molly wanted.  Thanks again!"
-P.M.

 
 
       

Looking for something you don't see?  We can probably find it!
Inquire at info@fillafriend.com or call 512-757-3464 for more info.

       

Call to Order:  512-757-3464
Or email:  info@fillafriend.com

       

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